Privacy Policy
Last updated:
1. Who We Are
Xlexironkhexae (“we”, “us”, “our”) operates this website. We are based in New Zealand.
Contact details
Xlexironkhexae
8 Upper Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: supportuse@xlexironkhexae.world
Phone: +64 9 320 1742
2. Scope of This Privacy Policy
This Privacy Policy explains how we handle personal information when you use this website or contact us. We aim to comply with the New Zealand Privacy Act 2020.
3. Personal Information We Collect
3.1 Information you provide
- If you contact us (for example by email), we may collect your name, email address, and the contents of your message.
3.2 Information collected automatically
- Basic technical information your browser may send when you visit a website (for example, device and browser information).
- We do not intentionally use third-party analytics or advertising trackers on this website at this time.
4. Why We Collect and Use Personal Information
We use personal information for the following purposes:
- To respond to your enquiries and provide support
- To operate, maintain, and secure the website
- To comply with legal obligations (where applicable)
5. Legal Basis (International Visitors)
If you are located outside New Zealand, additional laws may apply depending on your location. Where required, we will rely on appropriate lawful bases (for example, consent for optional technologies, or legitimate interests for security and basic site operation).
6. How We Store and Retain Personal Information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, or as required by law.
- Enquiries: we may retain correspondence for a reasonable period to manage follow-ups and record keeping.
- Cookie preferences: stored in your browser (see Cookie Policy).
7. Sharing and Disclosure
We do not sell personal information. We may share personal information only where necessary, for example:
- With service providers who help us operate the website (such as hosting), where they are required to protect information and use it only for providing services to us
- With government agencies or regulators where we are required or permitted by law
If personal information is disclosed outside New Zealand, we will take reasonable steps to ensure it is protected in a way that is comparable to New Zealand privacy protections.
8. Your Rights (New Zealand)
Under the New Zealand Privacy Act 2020, you generally have the right to request access to, and correction of, personal information we hold about you.
- Access: ask for a copy of the personal information we hold about you
- Correction: ask us to correct personal information if it is inaccurate
To make a request, contact us at supportuse@xlexironkhexae.world. We will respond within a reasonable timeframe.
9. Security
We take reasonable steps to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
- Using HTTPS where available for data transmission
- Keeping software and dependencies updated where applicable
- Limiting access to systems and data to authorised personnel where applicable
No website or transmission method is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
10. Children
This website is intended for a general audience and is not specifically directed at children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
11. Complaints
If you have a privacy concern or complaint, please contact us first and we will try to resolve it. You may also complain to:
- The Office of the Privacy Commissioner (New Zealand): privacy.org.nz
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact Us
For any questions regarding this Privacy Policy or our data practices, please contact us:
Xlexironkhexae
8 Upper Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: supportuse@xlexironkhexae.world
Phone: +64 9 320 1742